Terms of service



N.YHAVN (hereinafter referred to as "our company") is a service (hereinafter referred to as "this service") provided by SHOP N.YHAVN (hereinafter referred to as "this site") operated by our company. The terms of use (hereinafter referred to as "these terms") are defined as follows. This agreement shall be applied to all those who use the information and services provided by ordering, registering and providing (hereinafter referred to as "users") when using this service. The Company shall be able to change all or part of this agreement without prior notice and without the consent of the user. If this agreement is changed, only the changed agreement shall apply to the user.




Purchase of goods
If the user wishes to purchase the product, he / she shall apply for the purchase of the product according to the method specified on this site. After the customer's application for purchase of the product is received by our server via the Internet line, the content of the application is recorded in our system and an e-mail containing the order content in the name of N.YHAVN (hereinafter referred to as "Go An order completion email will be sent to you by us. When the Company sends a notice of consent in such an order completion email, a sales contract for the relevant product shall be concluded between the user and the Company.
In addition, we will not be liable for any damages or disadvantages to you due to the fact that your application is not recorded in our system.

Minors may not purchase goods without the prior consent of a qualified legal representative.

You may not be able to receive the order completion email depending on the usage status of the security program of the user's email address. If you cannot receive it, please contact our shop and check if the order has been completed.

The customer shall bear all responsibility for exporting the products ordered using the overseas transfer service from Japan, and the Company shall not be liable at all. If the address of the forwarding service company is incorrect and the address cannot be delivered, you are responsible for it.

For whatever reason, if the correct selling price of a product sold on this site is different from the price displayed on this site, at our discretion, (a) notify the customer before shipping. Then, after confirming the correct selling price again, we will ask you to instruct us to ship the product, or (b) we will cancel your order and inform you to that effect. Please note that you cannot purchase with the wrong amount.

In addition, regarding the use of this service, if any of the following applies or if the Company determines that it applies, the Company shall be able to cancel or cancel this sales contract or take other appropriate measures. .. The Company does not guarantee any damage, loss, disadvantage, etc. caused by the cancellation of this sales contract.

1. When it is found that the user has violated this agreement etc. in the past
2. When it is found that the user's information is falsely displayed or incomplete
3. Use When the fulfillment of the obligations incurred by the person is uncertain
4. When the product is ordered out of stock
5. The customer does not receive the product and gives a notice for a considerable period of time. If you do not receive a response, or if you do not respond to the telephone contact
6. If you place an order that exceeds the quantity limit (arrangeable quantity) for limited items, etc.
7. When we judge that it is appropriate based on socially accepted reasons
8. When there is a significant error in the displayed price of the product If we cancel the sales contract with the customer based on the previous paragraph, we will promptly We will refund your money. (The refund period varies depending on the handling of the credit card company.)
In addition, the Company shall not be liable for interest on the return price and compensation for damages in the cancellation.



method of payment
The payment amount for the purchase of goods, etc. is the total amount of the purchase price and shipping charges for goods, etc. including Japanese consumption tax (Japanese domestic transactions only). Customs duties (import tax, VAT value added tax, customs fees, etc.) may be required separately depending on the country or region. In that case, it will be borne by the user. Payment for products purchased through this service is limited to payment by credit card (VISA, MasterCard, JCB, AMERICAN EXPRESS) in the name of the user, PayPal, or smartphone payment. When paying by credit card, the member shall be subject to the terms and conditions separately concluded with the credit card company. If any dispute arises between the member and the credit card company in connection with the use of the credit card, the member and the credit card company shall be responsible for resolving the dispute.
Receipts will be issued only when you contact CONTACT to request issuance.



Shipment of goods
Normally, products will be shipped within 1-3 business days (excluding Saturdays, Sundays, national holidays and the year-end and New Year holidays) from the order confirmation date by Yamato Transport Rain for domestic delivery and EMS for overseas delivery.

In Japan Uniform $7.96 tax included
Overseas shipping Free

Depending on the shipping address of the user, customs duties may be levied on the customer in addition to the product price and shipping fee paid to us as described in "Payment method".
These costs will be borne by the recipient, so please pay directly to the delivery company or customs broker at the time of delivery. We do not have any authority over these tariffs and cannot predict the amount of these tariffs. Rules regarding taxes and customs fees vary from country to country, so please contact the customs office in your country of receipt for more information. If the item cannot be delivered due to refusal of receipt, incorrect address, or absence of recipient, the item will be returned to us. In the case of products shipped overseas, we will not refund the product price or shipping fee you paid. We do not reship overseas, so if you wish to ship it, please place an order again.

The customer shall bear all responsibility for exporting the products ordered using the overseas transfer service from Japan, and the Company shall not be liable at all. If the address of the forwarding service company is incorrect and the address cannot be delivered, you are responsible for it.

It will be shipped for each order. If you place an order in multiple batches, you cannot ship them all at once, even if they are shipped to the same destination. Please note.

The Company shall not be liable for any damage or loss of the product during delivery.



Disclaimer
We cannot guarantee the completeness, accuracy, certainty, usefulness, etc. of the contents of this site and the information that users obtain through or regarding this site. In addition, we cannot guarantee that the products listed on this site are in stock, and we cannot guarantee that the products you ordered will be provided. Furthermore, the information posted on this site, the prices, specifications, release dates, etc. of all products posted on this site are subject to change without notice. The Company is not liable for any trouble, loss, damage, etc. caused by using the information posted on this site or using this site. Even if we are liable for any reason, our liability shall be limited to compensation for ordinary and direct damages caused by reasons attributable to us.

In addition, we will inform users about damages caused by system interruptions, delays, cancellations, data loss and unauthorized access to data, various failures caused by computer viruses, etc. due to failures of communication lines and computers that occur in the following cases. We cannot take responsibility.

1. When a natural disaster such as a fire, earthquake, flood, lightning strike, heavy snow, or typhoon occurs
2. When social unrest such as war, civil war, terrorism, riot, or turmoil occurs
3. If we do not receive appropriate service from the telecommunications company, shipping company or provider with which we have a contract
4. If there is a reason that we cannot handle technically.



Prohibited matter
When using this service, it is prohibited for the user to perform the following acts. In addition, if the following acts by the user are found, we may cancel the ordered order from the user at our discretion and refuse to use this service in the future. In addition, if damages occur to the Company or a third party due to the discovery of such prohibited acts, the user shall be liable for all damages caused.
1. Acts that infringe on the property or privacy of a third party or our company, or acts that may cause such infringement
2. Acts that cause disadvantage or damage to a third party or our company, or acts that may cause such infringement.
3. Acts of providing false information through or regarding this site
4. Acts that are or may be offensive to public order and morals
5. Criminal acts or acts that lead to criminal acts Acts or acts that may cause them
6. Acts of making false declarations or notifications such as registering the email address of another person
7. Acts for the purpose of business activities or profits, or preparations thereof Acts for the purpose of
8. Acts that damage the honor or credibility of a third party or our company
9. Acts that use or provide harmful programs such as computer viruses, or acts that may cause such damage
10. Reproduction, sale, publication, distribution, publication and similar acts of the content obtained through this site
11. Acts that infringe or may infringe all intellectual property rights related to the Company or a third party when using this service
12. By illegally using this service or related systems Acts of stealing, misusing, erasing, or falsifying information of our company or a third party
13. Other acts that violate or may violate laws or regulations
14. Other reasons Regardless of the act that we judge to be illegal, inappropriate or unreasonable



Copyright
All rights regarding the content (text, images, video, audio, programs, etc.) posted on this site belong to us or the right holder who licenses us. Regardless of the purpose, if any act prohibited by domestic or foreign copyright law or other laws such as unauthorized reproduction, reproduction or other unauthorized secondary use of our content is discovered, we will do so. Will take legal action immediately.
If any dispute arises with a third party in violation of this provision, the user shall, at its responsibility and expense, resolve the dispute and shall not cause any damage, loss or disadvantage to the Company. Suppose.



Governing law and court of jurisdiction
Regarding the use of this site or the sales contract of goods, Japanese law shall be the governing law, and if there is a need for a proceeding regarding this agreement between the Company and the user, the Tokyo District Court shall be the exclusive agreement jurisdiction court. Suppose.